Restaurant Terms & Conditions

The Cottage in the Wood is a small, independent, family-run restaurant that strives to
provide professional, friendly service and high quality food. In order to maintain this
we have a few booking conditions. Thank you for your understanding and cooperation.
Terms and Conditions:
  • You can reserve tables from 1 – 6 people directly via our online Restaurant booking
    page. Currently a maximum group size of 6 people.
  • Please note that debit/credit card details are required for all bookings and WILL
    NOT be charged. These details will be held in our secure PCI-DSS compliant
    system.
  • We kindly request that diners give us at least 7 days  notice if a
    cancellation or amendment is required (and should be notified by email including
    your booking reference). Only in the event of a late cancellation or a no-show will a
    charge be made. You will be liable to a full charge at £75pp for Lunch and £120pp for Dinner.
  • Once card details are verified we will send you a confirmation email and this
    constitutes our acceptance of your reservation. Please provide the correct contact
    information so that we can reach you if necessary. We would only contact you with
    regards to existing bookings or to confirm any amendments/cancellations.
  • If redeeming a Gift Voucher, please contact us on 017687 78409 or
    email [email protected].
  • We accept all major credit cards but do not accept cash payments.
  • We do not offer a children’s menu but we are happy to welcome children who will enjoy the tasting menu. Please see our website for sample menus. We recommend small children to come at lunch for the shorter menu experience.
  • We are able to adjust our menu with advance notice for dietary allergies and requirements, including vegetarian/pescatarian.
  • Unfortunately, we don’t allow dogs in the restaurant
  • Parking is limited and so we cannot accommodate non-resident guests’ cars overnight
  • Telephone lines are open between 10.00am – 4.00pm Tuesday to Friday. Please
    leave a message or drop us an email if we can’t answer immediately. We will pick up messages and emails left over the weekend on a Tuesday.
  • We reserve the right to amend or cancel bookings due to issues beyond our control.
  • By completing the restaurant booking you agree to our Terms and Conditions.

We look forward to welcoming you to The Cottage in the Wood.